Terms of service

OVERVIEW

Welcome to KERTIH.
The terms “we”, “us” and “our” refer to KERTIH.

KERTIH operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated skincare shopping experience.
KERTIH is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy (available here:
👉 https://kertih.store/policies/privacy-policy).
If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country or region of residence.

To access certain features or make a purchase, you may be required to provide personal information including your email address, billing, payment, and shipping details. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, or assigned to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display product information, descriptions, and images. However, product appearance (including color and texture) may vary depending on your device and display settings.

All skincare products are for external use only unless otherwise stated. Individual results may vary. We do not guarantee that any product will meet personal expectations or achieve specific results.

We reserve the right to:

  • Modify product descriptions at any time

  • Discontinue products without notice

  • Limit quantities per order or per customer

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. All orders are subject to acceptance by KERTIH.

An order is only accepted once payment is successfully processed and confirmed. We reserve the right to refuse or cancel any order for any reason, including availability, errors, or suspected misuse.

Once an order is confirmed, cancellations may not be possible.

Returns are governed exclusively by our Refund & Returns Policy.

All purchases are intended for personal, non-commercial use only.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Prices shown at checkout are final and confirmed in your order confirmation email.

Prices do not include applicable taxes, customs duties, or shipping fees unless explicitly stated.

You agree to provide valid and authorized payment information and confirm that you are authorized to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or circumstances beyond our control are not our responsibility.

Risk of loss transfers to you once the order is handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including text, images, logos, branding, product descriptions, and design—is owned by or licensed to KERTIH and protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available”. We do not control or endorse these tools and are not responsible for any issues arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

KERTIH is powered by Shopify. However, all transactions occur directly between you and KERTIH.

Shopify is not responsible for any aspect of purchases, returns, or disputes. You release Shopify from any claims related to your transactions with KERTIH.

SECTION 10 – PRIVACY POLICY

Your personal data is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

Please review our Privacy Policy here:
👉 https://kertih.store/policies/privacy-policy

SECTION 11 – FEEDBACK

By submitting reviews, feedback, or suggestions, you grant KERTIH a perpetual, royalty-free license to use such content for business and marketing purposes.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies in product descriptions, pricing, or availability at any time without notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, violate intellectual property rights, transmit harmful code, misrepresent your identity, or interfere with the Services’ operation.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at any time without notice if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, KERTIH shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless KERTIH and Shopify from any claims arising from your breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and KERTIH regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights without our consent. We may assign these Terms freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Germany.
German courts shall have exclusive jurisdiction.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at:

KERTIH
📧 Email: kertih.store@gmail.com
📍 Address: 41 Haberstrasse, 53173 Leverkusen, Germany